Terms and Conditions

Please read the following terms and conditions very carefully as your use of our service is subject to your acceptance of and compliance with these terms and conditions. By subscribing to or using any of our services, you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by these Terms, you must not subscribe to or use our services.

In these Terms, references to “you” or “User” mean the end user accessing the website, its contents, and using the services offered through the website. “Service Providers” refer to independent third-party service providers, and “we,” “us,” and “our” refer to Kuloday Technopack Pvt Ltd.

About Us

We take orders online, collect payments, and deliver the products to the doorstep of the user. Any order placed by you is subject to product availability, delivery capacity, and acceptance by Kuloday Technopack Pvt Ltd.

User Account, Password, and Security

If you use the website, you are responsible for maintaining the confidentiality of your display name and password and for all activities that occur under your display name and password. You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete, or if we suspect such information to be so, we have the right to suspend or terminate your account and refuse access to the website.

You agree to (a) immediately notify Kuloday of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

Platform for Transaction and Communication

The website is a platform that users utilize to interact and transact with one another. Kuloday is not and cannot be a party to or control in any manner any transaction between the website’s users. However, transactions between Kuloday and users are confidential.

Privacy Policy

The User consents that they have read and fully understand the Privacy Policy of Kuloday. The terms of the Privacy Policy are acceptable to them.

Reviews

Kuloday may monitor, edit, or delete user reviews as necessary to comply with the law, protect rights, or for maintenance purposes.

Accord

All commercial terms are offered and agreed between you and Kuloday, including pricing, payment terms, delivery, and warranties. We assure users of food-safe products and are not responsible for delays caused by products that are out of stock or back-ordered.

Return & Cancellation Policy

Return

Your purchase is eligible for return only if it meets the following conditions:

  • An incorrect product was delivered.
  • The product has a genuine quality or manufacturing defect.

Contact us within 24 hours of delivery at info@kuloday.com to request a return. Include your order number, product photo, and delivery address.

Cancellation

You may cancel your order before it has been shipped. Cancellations can be requested through the "My Orders" section of the website. Refunds will be processed within 2-4 business days, and the amount will be refunded to your payment source within 3-7 business days.

Refund Policy

Refunds are processed for canceled or eligible returned orders. Transaction fees may apply.

Charges

Prices for products are quoted in Indian Rupees. Kuloday reserves the right to modify product prices and terms at any time.

Payment

We provide various payment options. We are not liable for issues arising from lack of authorization, transaction limits, or payment failures. Payments must be made in Indian Rupees.

Trademark, Copyright, and Restriction

All materials on this site are protected by intellectual property rights. You may not copy, reproduce, or distribute materials for commercial use without written consent from Kuloday.

Indemnity

You agree to indemnify and hold Kuloday harmless from any liability arising from your use of the website.

Force Majeure

Kuloday is not liable for interruptions or delays caused by events beyond our control.

Governing Law

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts of Maharashtra.

General Terms for Offers and Promotions

Only one coupon can be used per order unless stated otherwise. Kuloday reserves the right to modify or withdraw promotions at any time.

Disclaimer of Warranties/Limitation of Liability

Our website and services are provided "as is" without warranties of any kind. We do not guarantee that the website will always be available or free of errors.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us at info@kuloday.com.